Privacy Policy

1. Introduction

Welcome to WappDesk ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wappdesk.tech and use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Information: Name, email address, phone number, and business details.
• Meta/Facebook Data: If you connect your Meta account, we collect limited data such as Page ID, WhatsApp Business Account (WABA) ID, and Access Tokens required to provide our service (WhatsApp & Lead Automation).
• Lead Data: We process Lead data (Name, Phone, Email) that you explicitly authorize us to fetch from your Facebook Pages and WhatsApp numbers.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To provide and manage your account.
• To allow you to connect Meta Cloud API and automate WhatsApp messaging.
• To send administrative information to you (e.g., service updates, billing receipts).
• To respond to user inquiries and customer support requests.

4. Meta Permissions & Data Safety

Our application requests specific Meta Cloud API permissions to function:

• whatsapp_business_messaging: To send and receive WhatsApp messages on behalf of your connected business number.
• leads_retrieval: To sync your Facebook Lead Ads directly into your WhatsApp automation pipeline.

We strictly never sell or trade your customer contact lists to third parties.

5. Data Retention & Security

We retain customer data securely using 256-bit encryption standards. You may request full account and data deletion at any time by contacting support@wappdesk.tech.